Managed Services

Whether your goal is to reduce costs, improve productivity and ROI or enhance competitiveness, we provide efficient management of your applications through our mature, standardized and highly reliable global processes. Using ITIL-based best practices, which are SLA driven, your applications stay optimally geared to provide rapid responses to key change requests and business requests. Based on your needs and the engagement model, we can deliver 24X7 coverage for application portfolios.

Our approach goes much beyond merely managing and optimizing overgrown applications, and aims to optimize technology, information architecture, people, and services. We align team structures based on your business domain, technology roadmap, processes, and applications. Our expertise goes beyond SAP, PeopleSoft, Oracle, Microsoft & Big Data Technologies, Legacy systems, Databases and Several other platforms.

 Our approach stands out on account of

•  Proactive problem identification and resolution to minimize user impact.
•  Preventive root-cause-fixes to reduce the incidence of issues.
•  Perfective enhancements to help the system evolve from a ‘patched’ system to the ideal application state.
•  Clarity and depth of documentation to provide deliverables of uniform quality.